Contact Us
We'd love to hear from you! Please use the form below to send us a message, or use the contact information provided.
Contact Information
Address
Aegis Communications Headquarters
12 Harbourfront Street, Suite 800
Toronto, ON M5J 2X7
Canada
Phone
General Inquiries: +1 653-321-2969
Support Line: +1 599-032-9647
General Inquiries: info@aegiscomms.ca
Support: support@aegiscomms.ca
Sales: sales@aegiscomms.ca
Business Hours
Monday - Friday: 9:00 AM to 5:00 PM EST
Saturday - Sunday: Closed
Find Us on Google Maps
Aegis Communications Support Team
Our dedicated support team is here to assist you with any questions or issues you may encounter with our Thunderbird-powered email solutions. We pride ourselves on providing timely and effective support to ensure your email experience is seamless and secure.
Meet Our Support Specialists
- Dr. Anya Sharma, Lead Support Engineer: Dr. Sharma holds a PhD in Computer Science with a focus on email security protocols. She oversees the technical aspects of our support operations and ensures that our team is equipped with the latest knowledge and tools to address complex issues.
- Ben Carter, Customer Support Manager: Ben is responsible for managing our customer support team and ensuring that all inquiries are handled with professionalism and efficiency. He has over 10 years of experience in customer service and is dedicated to providing exceptional support.
- Elena Rodriguez, Technical Support Specialist: Elena is a highly skilled technical support specialist with expertise in Thunderbird configuration, troubleshooting, and optimization. She is adept at resolving technical issues and providing clear, concise instructions to our customers.
How to Get in Touch
There are several ways to reach our support team:
- Email: Send your inquiries to support@aegiscomms.ca. We aim to respond to all emails within 24 hours.
- Phone: Call our support line at +1 720-035-1995 during our business hours (Monday - Friday, 9:00 AM to 5:00 PM EST).
- Online Form: Use the contact form above to submit your questions or issues. Be sure to provide as much detail as possible to help us understand your needs.
Frequently Asked Questions
Before contacting support, you may find the answer to your question in our FAQ section on our blog. We have compiled a list of common questions and solutions to help you quickly resolve your issues.